Nurses transforming care.

Lavizzo-Mourey R, Berwick DM
The American Journal of Nursing
http://journals.lww.com/ajnonline/fulltext/2009/11001/nurses_transforming_care.1.aspx#

On the Prospects for a Blame-Free Medical Culture

M. Collins, S. Block, R. Arnold, et al.
Social Science and Medicine
http://www.ncbi.nlm.nih.gov/pubmed/?term=%E2%80%9COn%20the%20Prospects%20for%20a%20Blame-Free%20Medical%20Culture%E2%80%9D