The Medicare+Choice (M+C) program, created by the 1997 Balanced Budget Act (BBA), expands Medicare’s health insurance options to include a wider range of health plan options. In this article, we describe the Consumer Assessment of Health Plans Study (CAHPS®) survey and its use with beneficiaries receiving care through Medicare managed care (MMC) plans. We also discuss the implications of these efforts for future quality improvement efforts.
(Spring 2001)
Health Care Financing Review
2001
http://cms.hhs.gov/Research-Statistics-Data-and-Systems/Research/HealthCareFinancingReview/Downloads/01Springpg101.pdf